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Medical travel

Medical Travel Privacy Notice

What we collect for a coordination request, why, and who can see it.

DragonTrail coordinates travel and logistics. We do not provide medical care.

Counsel review pending: this page states how the medical travel desk operates today. It supplements company coordination practice. It is not a statute, and it is not the final binding legal text.

Version 2026-10-28. Accountable contact: inquiry@dragontrail.cc

Operating rules

  • The first email should include a name, a city, dates, who is travelling, languages, and whether a hospital is already chosen.
  • Do not attach full medical records, scans, or insurance files in that first email.
  • DragonTrail staff working on the coordination request are the recipients. We do not sell inquiry details.
  • A hospital receives documents only if you ask us to pass them on and the provider has asked for them.
  • We keep the email thread while the request is open and for a limited period after it closes, following company mail practice. A numbered retention schedule is counsel review pending.
  • To ask for a copy, a correction, or deletion of a coordination thread, write to the accountable contact and name the thread.