Privacy Policy

Welcome to DragonTrail. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, passport details, payment information, and other details you provide when booking tours or contacting us.
  • Non-Personal Information: Browser type, IP address, device information, and browsing behavior on our website.

2. How We Use Your Information

We use the collected information to:

  • Process bookings and payments
  • Provide customer support
  • Personalize user experiences
  • Send updates, promotional materials, and important information
  • Improve our website and services

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with:

  • Trusted partners and service providers who assist in operating our business
  • Legal authorities if required by law
  • In connection with business transfers such as mergers or acquisitions

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Object to or restrict the processing of your data
  • Withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal)

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.